0-Day Right to Reject

Under the Consumer Rights Act, you have a legal right to reject goods that are of unsatisfactory

quality, unfit for purpose, or not as described and receive a full refund, provided you exercise this

right within 30 days of receiving your product.

We do not accept returns for products that have been fully assembled unless the item is faulty,

damaged, or not as described.

If you discover that your item is damaged or defective, please contact us within 48 hours of delivery

and before assembly so that we can arrange replacement parts, an exchange, or a return where

appropriate.

Refunds (if applicable)

Once your return has been received and inspected, we will notify you by email that we have

received your returned item.

We will also notify you whether your refund has been approved or rejected.

If approved, your refund will be processed and automatically applied to your original payment

method within 10 working days of the approval confirmation.

Exchanges

We accept exchanges for eligible products.

Exchanges are subject to the same 30-day policy and condition requirements as returns.

Returns (if applicable)

We accept returns for both defective and non-defective products.

If you need to return or exchange an item, please contact us at:

Email: ahmoraofficial@gmail.com

Phone: 07360502154

Defective or Faulty Products

If the item is defective, faulty, damaged, or not as described, Ahmora Ltd will arrange an

appropriate solution, which may include replacement parts, an exchange, collection, or a refund

depending on the circumstances.

Change of Mind Returns

If you have changed your mind, you are responsible for arranging and paying for the return of the

item.

Returns should be made by mail or courier at the customer's expense.

Return ConditionsOur return period lasts 30 days from the date of delivery.

Unfortunately, if more than 30 days have passed since your purchase, we cannot offer a refund or

exchange.

To qualify for a return, the item must:

- Be unused.

- Be in the same condition as received.

- Be returned in its original packaging where reasonably possible.

Please note:

For items that are faulty, damaged, defective, or not as described, the requirements regarding

unused condition and original packaging may not apply.

Proof of Purchase

To complete your return, we require proof of purchase, such as:

- Order confirmation email

- Receipt

- Order number

Return Address

Please contact us before returning any item so we can provide the appropriate return instructions

and return address.

Statutory Rights

Your statutory rights regarding faulty, damaged, missing, or incorrectly described goods are not

affected by this policy.

Contact Us

If you have any questions regarding our Refund & Returns Policy, please contact us:

Company Name: Ahmora Ltd

Address: 18 Bedford Road, Ilford, United Kingdom

Email: ahmoraofficial@gmail.com

Phone: 07360502154

Company Number: __________________